A new platform will allow households and businesses to request more information on payment options once it is determined that they may default on outstanding loans, the finance ministry said on Wednesday.
The “Timely Warning Mechanism,” as it is called, is available through the platform of the Special Secretariat for Private Debt Management (EGDICh), at http: //www.keyd. gov.gr/ (or http: // ofeiles.gov.gr).
A candidate must authorize access to private data for reasons of identification and cross-checking of data related to the calculations of the program.
The data will be processed and the borrower will be classified into one of three “danger of default” categories (low, medium and high). If the threat is more than low, the borrower fills out a questionnaire and attaches the requested data. These factors are then examined by specialists, who develop suggestions for reimbursements, scheduling, and other helpful practices.
Once the process is complete, a borrower calls 213-212-5730 for an appointment through 52 borrower information and support desks.
Within 10 days, a first appointment is made in person or online.
A head of household will be able to obtain information about a wide range of services, details of laws to learn how to draw up a family budget, among others.
Independent professional and business owners will contact chambers of commerce, trade associations and institutes, where a designated representative will contact them within 10 days for an appointment similar to the one above.
In addition to legal advice, loan management, etc., a professional will also be able to get business support advice and advice related to planning, budgeting, business practices, as well as emotional support.
The platform and mechanism are part of the law on managing loans and providing a second chance for borrowers, the finance ministry said and are being introduced as part of EU directive 1023/2019.