DALLAS, TX – UniFocus, the leading provider of workforce management systems, is pleased to announce that it is donating its advanced workforce management platform to Union Club Hotel in Purdue University, Autograph Collection.
The historic boutique property on the Purdue University campus is managed by White Lodging and provides Purdue University students with real-life hotel management experience. Like other common systems in place at the hotel that are used across the industry, this donation from UniFocus helps ensure that future industry leaders will have the expertise to meet the latest needs and challenges. of workforce management.
“With a student workforce, we need to be extremely nimble and cutting-edge when managing our workforce needs,” said Victoria Wicks, General Manager of the Union Club Hotel. “UniFocus, with its ever-evolving technology, continues to represent the industry’s latest capabilities in effective workforce management. We look forward to collaborating and using technology not only to manage our own workforce, but also to educate students on how the right technology can help ensure maximum workforce productivity. aligned with demand, without sacrificing service expectations.
UniFocus’ work management solution is used in White Lodging’s approximately 60 hotels. Advanced tools allow the business to more accurately forecast expected service request volumes by hour and by service, limiting the risk of understaffing or overstaffing.
Other key features available with this donation include:
- Implement flexible schedules that can accommodate individual staff needs to maximize workforce loyalty without compromising the quality of customer service.
- The development and use of improved productivity standards that can be leveraged to identify opportunities for improving labor management processes.
- Use workforce management system analysis to identify and make improvements to customer service experiences.
- Leverage system analysis and multivariate forecasting to ensure budgeting processes are aligned with forecasted service demand.
“The ever-changing landscape of workforce management due to new labor laws, business needs and workforce expectations means that current and future industry leaders need advanced tools capable of navigating the increasing complexities to ensure the success of hotel operations”, said Ken Heymann, Chief Operating Officer, UniFocus. “We are honored to be part of the Union Club Hotel at Purdue, Autograph Collection, and that students will have access to the latest work management skills they need to further prepare for a successful career in the hospitality industry. “
UniFocus is the only comprehensive workforce management platform designed to fundamentally change the way service industries manage the workforce. The powerful platform helps managers plan with intelligent work management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff are easily aligned with a world-class time and attendance module that communicates schedules and facilitates exchanges with tools like Shift Genius that live in an intuitive mobile app. Once scheduled, frontline workers easily operate from the industry-leading Knowcross task management suite, which streamlines guest services, housekeeping, maintenance, inspections and issues.
With traditional work silos broken down, managers benefit from a comprehensive view of analytics and a personalized virtual assistant, Odin, that highlights opportunities for improved productivity and cost control while keeping a eye on customer satisfaction and employee engagement. UniFocus empowers managers with the best decision-making technologies in the hospitality, restaurant, retail, and healthcare industries.
Visit us at UniFocus.com to learn more about the paradigm shift in work.